SALES POLICY

Welcome to the book-selling website Vivocoin (hereinafter referred to as the “Website”). This Sales Policy outlines the terms and conditions related to the purchase of products from our Website. By making a purchase, you agree to comply with this policy.

  1. ORDERING

    • Placing an Order: To place an order, you must follow the instructions on the Website. You will be required to provide personal information, including your name, address, email, and payment details.
    • Order Confirmation: After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute acceptance of your order.

  2. PRICING AND PAYMENT

    • Pricing: All prices on the Website are listed in [currency] and are subject to change without notice. We make every effort to ensure the accuracy of pricing, but errors may occur.
    • Payment Methods: We accept various payment methods, including credit/debit cards and other payment methods as specified on the Website. By providing payment information, you represent and warrant that you are authorized to use the payment method.
    • Payment Processing: Payment will be processed at the time of order. If we are unable to process your payment, your order may be delayed or canceled.

  3. SHIPPING AND DELIVERY

    • Shipping Methods: We offer various shipping options, which will be displayed during the checkout process. Shipping costs and delivery times may vary depending on the selected shipping method and destination.
    • Delivery Times: Estimated delivery times are provided for reference and are not guaranteed. We are not responsible for delays caused by shipping carriers or other factors beyond our control.
    • Shipping Confirmation: You will receive a shipping confirmation email once your order has been dispatched, including tracking information if available.

  4. RETURNS AND EXCHANGES

    • Return Policy: If you are not satisfied with your purchase, you may return it in accordance with our return policy. Returns must be initiated within  days of receiving the product. The product must be in its original condition and packaging.
    • Return Process: To initiate a return, please contact our customer service at [email protected] or 308-637-9175 for instructions. You may be responsible for return shipping costs unless the return is due to our error.
    • Refunds: Refunds will be processed once we receive and inspect the returned product. Refunds will be issued to the original payment method and may take several business days to appear on your account.
    • Exchanges: If you wish to exchange a product, please contact our customer service. Exchanges are subject to product availability.

  5. CANCELLATIONS

    • Order Cancellations: You may cancel your order before it is shipped by contacting our customer service. If the order has already been shipped, you will need to follow the return process.
    • Cancellation by Us: We reserve the right to cancel any order for any reason, including but not limited to errors in pricing or product information, or if the product is no longer available. If we cancel your order, you will be notified, and a refund will be issued.

  6. PRODUCT DESCRIPTIONS

    We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, or other content on the Website are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

  7. LIABILITY

    Our liability for any product purchased through the Website is strictly limited to the purchase price of that product. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the sale or use of any product.

  8. CUSTOMER SERVICE

    If you have any questions or concerns about your order, please contact our customer service team at [email protected] or 308-637-9175 We are committed to resolving any issues promptly and to your satisfaction.

  9. CHANGES TO SALES POLICY

    We reserve the right to modify this Sales Policy at any time. Any changes will be posted on the Website and will take effect upon posting. Your continued use of the Website and purchases made after any changes constitutes your acceptance of the new terms.

  10. GOVERNING LAW

    This Sales Policy is governed by and construed in accordance with the laws of , without regard to its conflict of law principles.

By making a purchase on the Website, you acknowledge that you have read, understood, and agree to be bound by this Sales Policy. Thank you for shopping with Vivocoin.